How Medibank’s health professionals are supporting the COVID-19 national response

Amplar Health employs health professionals as part of the Medibank group. This media release was originally posted on the Medibank newsroom and can be viewed in full here.

By leveraging its team of 1,500 health professionals across Australia, Medibank has been instrumental in delivering large-scale COVID-19 telehealth services, as well as supporting two state governments with the second outbreak.

Medibank’s telehealth business is working alongside clients – including government and not-for-profit organisations – helping them bolster their existing helplines and providing new COVID-19 services. These include telephone nurse triage, mental health counselling, coordinating in-home COVID-19 testing and welfare checks for the elderly and vulnerable.

Last year, Medibank’s team of nurses, GPs, counsellors and mental health professionals handled more than 2 million telehealth interactions. This was before the onset of the Australian bushfires and COVID-19.

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