Providing individuals with access to healthcare providers no matter where they are.* Our health solutions for partners include triage, mental health support and health concierge services delivered via a range of channels including telephone, video, SMS, email, web chat and smartphone app.
Virtual health is when you have a consultation with a healthcare provider by phone or video call and your healthcare provider has determined that a physical examination may not be necessary. It can be a convenient solution when you can’t see a healthcare provider face-to-face.
We’re proud to be one of Australia’s major providers of telephone and web-based health support services and have the capability to provide health support 24 hours a day, 7 days a week.
Our services are built on a flexible model, allowing rapid response to meet changes in demand and need.
In 2020 when COVID-19 hit, we were quick to respond by recruiting over 600 telehealth professionals within weeks to provide targeted covid related health support to people in Australia.
Our team provide health advice and navigation through a range of online and telehealth platforms to support individuals and their families. This can include support after hours and on weekends.
At Amplar Health, we have a range of virtual services to help address the health needs of people in Australia including:
Nurse triage
The proven capability to operate 24/7 health contact centres that can handle more than 1 million calls annually. Includes information, advice and referrals offered via structured call flows and clinical decision support algorithms.
GP virtual consultations
GP telehealth and video consultations that focus on addressing immediate care needs, following escalation from a triage nurse.
Mental health support
Triage, counselling, addiction support and information and referral services.
Health concierge
Proactive support for individuals prior to and following a hospital admission, so that they have the right support to optimise their outcomes.
*Eligibility requirements may apply. Access to a smart phone, internet, and/or phone connection may be required to participate in some virtual health programs. Additional equipment may be required, depending on the specific program.
Our team is passionate about driving better health and are ready to meet the changing health needs of our community.
